What is the check-in and check-out policy at Cozumel Palace?
Check-in is at 15:00 and check-out is by 12:00.
75 photos
Cozumel Palace, Cozumel
419US$
Book with us and save
up to 10%
compared to Booking.com
Key details
About Resort
Av. Rafael E. Melgar Km15,
Cozumel,
Mexico,
77600,
Quintana Roo
- Close to the beach
Perfect
9.3
9.0
4.8
Loved by guests
"This was my third time at a palace resort property and two of the times have been at Cozumel Palace its a beautiful resort with beautiful view from all the rooms."
"The rooms were airy and spacious with lovely balconies (we could see the dolphin encounter next door from the balcony and went out every morning to watch them being fed and jumping for joy) and always cleaned so nicely."
"Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top, including a fantastic thanksgiving dinner!"
Cozumel Palace, a 5-star all-inclusive resort with a 9.4/10 rating from Booking.com, features luxurious accommodations alongside various amenities like a state-of-the-art fitness center and an exceptional oceanfront location. A
Rooms & Amenities
Accommodations at Cozumel Palace include suites featuring a
Dining Options
Dining options include a
Leisure & Activities
Services & Local Area
The resort is conveniently close to Cozumel International Airport, approximately a 5 km drive away. Nearby attractions include San Miguel Church and the
Must-do experiences
- Dive at Palancar Reef for breathtaking coral and marine life.
- Savor authentic ceviche at La Perla for a local culinary treat.
- Visit the San Gervasio ruins to discover Mayan history up close.
- Check out the Cozumel Flea Market for unique souvenirs and crafts.
- Take a sunset stroll along the boardwalk in San Miguel for stunning views.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Honeymoon Suite Ocean Front King Size Bed
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Ocean Front Suite Kids & Teens
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Ocean View Suite Kids & Teens
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Loft Suite Ocean View Kids & Teens
2 persons
77 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Table tennis
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Sun loungers
- Entertainment
- Spa & wellness centre
- Jacuzzi
- Massage
- Open-air bath
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Cozumel Palace offers an enticing array of dining options, showcasing flavors from Italian and Mexican cuisines to Asian inspirations, all curated with care and authenticity. Guests can indulge in culinary delights while enjoying serene views of the Caribbean or relaxing ambience throughout the resort.
TURQUESA
Italian and International
Ambiance
Relaxed setting perfect for intimate dinners or family gatherings.
Key Offerings
Savor masterfully prepared dishes, including vegetarian and vegan options, crafted with freshness and flair. Evening ambiance is enhanced by inviting decor.
Reservation
Recommended.
Open for dinner from 6:00 PM to 10:30 PM daily.
BUGAMBILIAS
Mexican
Ambiance
Charming atmosphere that celebrates Mexican culture with a cozy indoor setting.
Key Offerings
Delight in a fine selection of Mexican delicacies, showcasing authentic flavors and artistry in every dish.
Reservation
Not needed.
Dinner service from 5:30 PM to 11:00 PM daily.
MOMO
Asian
Ambiance
Tranquil space inviting a fusion of culinary traditions with contemporary decor.
Key Offerings
Experience imaginative Asian dishes that highlight bold flavors, enriching the dining journey each evening.
Reservation
Recommended.
Dinner served from 5:30 PM to 11:00 PM daily.
FLAMINGLOS SNACK BAR
Casual Snack Bar
Ambiance
Casual poolside atmosphere, perfect for light bites and refreshing cocktails.
Key Offerings
Enjoy a leisurely snack or cocktail during the day, with evening options extending dining delights.
Reservation
Not needed.
Open for lunch from 11:00 AM to 5:00 PM, and dinner from 6:30 PM to 11:00 PM daily.
LOBBY BAR
Bar and Lounge
Ambiance
Welcoming environment with a social vibe and comfortable seating.
Key Offerings
Perfect for brunch and cocktail hour, this bar serves a variety of drinks and light fare.
Reservation
Not needed.
Open from 8:00 AM to midnight daily.
Location
Av. Rafael E. Melgar Km15,
Cozumel,
Mexico,
77600,
Quintana Roo
Map view
Av. Rafael E. Melgar Km15,
Cozumel,
Mexico,
77600,
Quintana Roo
City landmarks
Landmark
Chankanaab Adventure Beach Park
1.2
km
Landmark
Coral Reefs Monument
960 m
Landmark
El Cedral
1.2
km
Park
Benito Juarez Park
1.2
km
Island
Museum of Cozumel
1.7
km
Landmark
El Caracol
1.2
km
Landmark
Mayaluum
920 m
Nature reserve
Faro Celerain Ecological Reserve
1.2
km
Landmark
Galo Art Studio
1.4
km
Landmark
Parque Nacional Arrecifes de Cozumel
1.2
km
Landmark
Laguna Colombia
1.2
km
Church
San Miguel Church
1.6
km
Mall
Punta Langosta Pier
670 m
Church
Corpus Christi
660 m
Landmark
San Miguel de Cozumel Punta Langosta Lighthouse
640 m
Landmark
Plaza Central
1.8
km
Park
Parque Arqueologico
2.2
km
Landmark
Power Yoga Cozumel
1.2
km
Landmark
Mayan Mind Maze
1.1
km
Landmark
Arte de Origen
2.0
km
Landmark
BALAM Art Painted on Feathers
2.0
km
Landmark
Tequila Factory Outlet
1.1
km
Landmark
Golden Eagles
1.2
km
Landmark
Castillo Real
1.2
km
Landmark
Statue General Rafael Melgar
1.2
km
Nearby
Store
Mega
350 m
Parque Quintana Roo
380 m
Calle 1 Sur 58 Benito Juarez Park
Zero Kilometer Marker
350 m
Gonzalo Guerrero
Parque Atardecer MAya
350 m
Restaurants
Rolandi's
280 m
Avenida Rafael E. Melgar Frente Al Mar 11 Melgar & 11 Frente Al Mar
El Postrecito
320 m
Avenida Sur Entre Calle 17 y Gonzalo Guerrero 5a Second Floor Plaza Chedraui
Jeanie's
320 m
Avenida Rafael E. Melgar 11
No Name Bar and Grill
380 m
Avenida Rafael E. Melgar 628
William Restaurant
530 m
5ta Avenida #441 Entre 5 y 7
Rock 'n Java Caribbean Cafe
450 m
Avenue Rafael E. Melgar 602-6 On the Waterfront
Chillin' Bistro & Lounge
630 m
5a Avenida Sur # 380 Entre Calle 3 Sur y 5 Sur
Los Dorados de Villa
720 m
1a Sur 72 at Melgar & Avenida 5a San Miguel
Taco y Tequila Cozumel
610 m
Av. Rafael Melgar
Explore Cozumel
Explore Cozumel
Chankanaab Adventure Beach Park
15 minutes' walk
A tropical paradise featuring snorkeling, sandy beaches, and lush gardens, perfect for family fun and relaxation.
Museum of Cozumel
3 minutes' drive
Showcasing the island's rich history and culture through engaging exhibits, offering guided tours for deeper insights.
El Cedral
15 minutes' walk
A historical site with ancient ruins and a charming local village, showcasing traditional culture and customs.
Parque Nacional Arrecifes de Cozumel
15 minutes' walk
A stunning marine park known for its vibrant reefs, ideal for diving and snorkeling experiences.
Rolandi's
4 minutes' walk
Italian cuisine in a vibrant setting known for fresh seafood and delicious pizzas. Reservations recommended.
Jeanie's
4 minutes' walk
A cozy café offering American breakfast favorites and local dishes, perfect for casual dining and quick bites.
William Restaurant
7 minutes' walk
An upscale dining experience with a menu of gourmet Mexican dishes. Vegetarian options available, reservations suggested.
No Name Bar and Grill
5 minutes' walk
A laid-back atmosphere with delicious burgers and seafood, perfect for families and casual meals, live music on weekends.
Galo Art Studio
5 minutes' drive
A vibrant space featuring local art and occasional exhibitions, great for art enthusiasts and families with kids.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Liam
United Kingdom,
February
2025
9.4/10
My stay at Cozumel Palace was absolutely amazing. The service was top-notch, with staff members who genuinely cared about our experience. The rooms were spacious and well-equipped, providing a fantastic value for the money. The location was perfect for exploring the island, but the dining range could have been a bit broader. Overall, a fantastic place that feels like home!
Rooms
10.0
We booked a loft suite which offered plenty of space for the four of us. The double bed oceanfront room was so comfortable that I can't remember sleeping better.
Service
10.0
The service was spectacular, with staff like Carlos, Edie, and Fernando going out of their way to meet our needs. Their energy and hospitality made our stay so special.
Location
10.0
The location is perfect for shopping and exploring the town. We felt secure and comfortable walking around the area.
Dining
8.0
The food was fantastic, especially at breakfast. However, I wished there were more diverse culinary options throughout the day.
Facilities
9.0
The facilities were great, with a lovely pool area and various amenities that catered to relaxation and fun.
Connor
United Kingdom,
November
2024
8.6/10
I had an amazing stay at this resort! The staff was incredibly friendly and went out of their way to make our vacation memorable. The location, while lacking a private beach, was close to downtown and offered beautiful snorkeling spots. The food was good but could use more authentic Mexican dishes. Overall, it's a great option for family and friends, although I would have liked a bit more variety in dining.
Rooms
9.0
The rooms were impeccably clean and spacious, featuring a king-size bed, a mini bar that got restocked daily, and a stunning view.
Service
10.0
Service was fantastic! The staff, especially those like Martha and Jairo, were attentive and genuinely cared about our experience.
Location
9.0
The resort's location is perfect for exploring and is just a short walk into downtown. It's also easy to access various excursions like snorkeling.
Dining
7.0
Dining was pleasant overall, with good food options, but I really wished for more authentic Mexican flavors during our stay.
Facilities
8.0
The facilities were well maintained, with a nice pool area and convenient access to snorkeling gear, even though there was no beach on-site.
Elijah
United Kingdom,
November
2024
9.4/10
Our stay at Cozumel Palace was absolutely delightful! The spacious and clean rooms offered fantastic ocean views. The attentive service from the staff made our experience feel personalized, especially with the special anniversary dinner they organized for us. The dining options were exceptional, but I found the Mexican restaurant a bit lacking in flavor. Overall, the location is beautiful for both relaxation and fun activities. A small downside was that we experienced a leak in our bathroom, but the staff handled it promptly. It was excellent value for our money.
Rooms
10.0
The rooms were spacious, well-kept, and had beautiful ocean views.
Service
10.0
The service was attentive and personalized, catering to our needs throughout our stay.
Location
10.0
The location was perfect for enjoying both relaxation by the pool and exciting water activities.
Dining
8.0
The dining experience was generally exceptional, with a variety of delicious options, though the Mexican restaurant could use some improvement.
Facilities
9.0
The resort's facilities were impressive, including a well-maintained pool and activities for all ages.
Grace
United Kingdom,
October
2024
9.2/10
My stay at Cozumel Palace was simply fantastic! From the moment I arrived, I felt pampered like royalty with the warm welcome and drinks. The hotel is perfectly sized for a relaxing stay and spotlessly clean. However, there are a couple of safety concerns with the slippery steps to the shore diving area and some maintenance issues that need addressing. Overall, the service and amenities are top-notch, making it a memorable experience.
Rooms
8.0
The rooms were spacious and very comfortable, complete with a hot tub and ocean views. We had a little noise from the elevator, but it didn't overshadow the overall comfort during our stay.
Service
10.0
The staff made everything enjoyable; they genuinely love their jobs and it shows! I had an amazing time, particularly around the pool where laughter was abundant.
Location
9.0
The hotel's location is great, just a short walk to the main shopping area. It's also perfectly situated for snorkeling right from the property.
Dining
10.0
The dining experience was exceptional, particularly breakfast, with an impressive selection of fresh fruits, homemade pastries, and a lovely service by the staff.
Facilities
9.0
The pool and beach areas were really well-maintained, adding to the overall luxurious experience.
Camila
United Kingdom,
September
2024
8.2/10
Cozumel Palace exceeded my expectations with its attentive service and fantastic dining experiences. The ambiance might be a bit casual for those seeking a more upscale vibe, but the stunning ocean views and convenient access to diving facilities balance this out. The transportation arrangement was seamless, making the journey smooth and stress-free. Overall, this resort offers great value for a family-friendly vacation, particularly for divers and those wanting to explore the underwater beauty of Cozumel.
Rooms
7.0
The rooms were very spacious, with all facing the ocean for a fantastic view. However, they felt a bit dated and the lighting in the room was overly bright, which detracted from the experience a bit.
Service
10.0
The service was amazing! From the concierge arranging transportation to the staff's personal touch during meals, I felt truly valued and cared for throughout my stay.
Location
9.0
The location is perfect for divers, with easy access to dive shops and beautiful ocean views right outside the hotel. It's also close to local shops, making it convenient for exploring.
Dining
8.0
Dining was a highlight for me, especially at Bugambilias. The fresh ingredients and authentic flavors truly elevated the dining experience, although the restaurant ambiance could use some improvement.
Facilities
7.0
The facilities are quite good, particularly the on-site dive operation, Aqua Safari, which was efficient and well-staffed. The gym is small but functional.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Cozumel Palace provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
135
FAQs
About Cozumel Palace
How far is Cozumel Palace from Cozumel International Airport?
The hotel is 2 km from Cozumel International Airport, which is approximately a 10-minute drive.
Are there any on-site dining options at Cozumel Palace?
The hotel features four on-site restaurants offering a variety of cuisines.
What amenities are available for children at Cozumel Palace?
The hotel provides a kids' club, a playground, and babysitting services.
Is there a fitness center at Cozumel Palace?
There is a state-of-the-art fitness center staffed with certified instructors.
What type of beach access does Cozumel Palace offer?
Guests have direct access to a private beach with sun loungers.
What water activities are available at Cozumel Palace?
Guests can enjoy snorkeling, diving, stand-up paddleboarding, and a range of organized daily activities.
What nearby attractions can be visited from Cozumel Palace?
Nearby attractions include Palancar Reef and El Cedral, both within 5 km.
Does Cozumel Palace offer airport shuttle services?
The hotel provides paid shuttle services to and from the airport.
What is the policy regarding smoking at Cozumel Palace?
The hotel features non-smoking rooms and common areas.
What room amenities does Cozumel Palace provide?
Rooms include air conditioning, a flat-screen TV, free Wi-Fi, and a kitchenette.
Which dining options are located near Cozumel Palace?
Nearby restaurants include Suculentas Cozumel (0.5 km), Jeanie's (0.5 km), and La Mula (0.5 km).
What leisure facilities are available at Cozumel Palace?
The hotel features an infinity pool, indoor swimming pool, and a hot tub.
Next best alternative
Consider them for your next trip.
Secrets Akumal Riviera Maya - Adults OnlyAkumal, Mexico
1 review
310 USD/night
Grand Park Royal CozumelCozumel, Mexico
159 USD/night
Desire Riviera Maya Pearl (Adults Only)Puerto Morelos, Mexico
533 USD/night
Allegro PlayacarPlaya del Carmen, Mexico
1 review
134 USD/night
Couples Negril (Adults Only)Negril, Jamaica
411 USD/night
Mahekal Beach Front Resort & SpaPlaya del Carmen, Mexico
108 USD/night
Cancun Bay All Inclusive HotelCancun, Mexico
198 USD/night
Presidente Intercontinental Cozumel Resort & Spa By IhgCozumel, Mexico
261 USD/night
Dreams Cozumel Cape Resort & SpaCozumel, Mexico
452 USD/night
Hilton Cancun, An All-Inclusive ResortPuerto Morelos, Mexico
340 USD/night
Live Aqua Cancun - Adults Only - All-InclusiveCancun, Mexico
552 USD/night
Garza Blanca Resort & Spa CancunCancun, Mexico
483 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
1 review
Hotel Steigenberger Hotel HerrenhofVienna, Austria
Located in Vienna's 1st district, 5 min walk to Kohlmarkt and Graben
View hotel
Go To Hotel Parkroyal Suites Bangkok »Bangkok, Thailand
300 m from Nana BTS station, Spacious suites with kitchenettes
View hotel
The Fusion Suites Saigon Ho Chi Minh City HotelHo Chi Minh City, Vietnam
300 m from Tao Dan Park, Daily in-suite spa treatments
View hotel
L'hermitage Vancouver
Located in Vancouver's shopping and business district, 1 block from Sky Train station
Marina Inn At Grande Dunes
AAA 4 Diamond award winner, Private beach access
Novotel Bur Dubai
5 km from Dubai World Trade Centre, 2 outdoor swimming pools
Marriott Iceland
45-minute drive from Keflavík International Airport, Steps from Laugavegur Street
Hotel Crowne Plaza Louisville Airport Expo Ctr By Ihg Louisville
Adjacent to KY Expo Center and SDF Airport, Free shuttle to/from Airport
The Camden Street Hotel Dublin Hotel
On Dublin's 'Coolest Street' 2024, 5 min walk to St. Stephen's Green
Need more options?
Check Top hotels near Cozumel Palace
Mobile-only price
Cozumel Hotel & Resort
516m from property
USD 76USD 68
per night
Mobile-only price
Cozumel Hotel & Resort All Inclusive
530m from property
USD 299USD 269
per night
Mobile-only price
Blue Angel Resort Cozumel
1263m from property
USD 156USD 140
per night
